How to Avoid Travel Scams

By Greg Seiter

08/28/16
Travel

It’s an unfortunate reality of the times in which we live. Sadly, even travelers are often taken advantage of by scam artists. In fact, the American Hotel and Lodging Association estimates hotel booking scams cost U.S. consumers more than $220 million a year.

In addition, industry experts say today’s consumers who are independently booking their own travel online are being targeted by thieves more so than ever before.

Red Flags

Chances are that if an advertised “deal” sounds too good to be true, it probably is. Unusually low pricing for hotels, car rentals, cruise packages and group tours, unless offered through and confirmed by a well-known, reputable provider, should be thoroughly investigated. In addition, it’s important to note that extravagant websites can easily be created and made to look like professional travel company sites.

Here are some additional thoughts:

  1. Research companies: Book with reputable companies whose names you recognize. Even then, search their name along with “scam” and “review.” If you see a lot of negative reviews for a company, proceed with caution. Try looking them up on the Better Business Bureau’s website. Also, ask friends for recommendations of online travel agencies.

  2. Use credit cards: Always pay with a credit card rather than a debit card. With debit cards, money is immediately removed from your bank account, which can make getting it back more difficult. It’s also easier to dispute the charges by using a credit card.

  3. Read carefully: Combing through the fine print of travel documents can be tedious, which is why many consumers fail to do so. Even if a given website says something like “satisfaction guaranteed,” be sure to read the fine print before booking and make sure you understand the cancellation and revision policies. This could help prevent inconveniences, such as being charged a higher room rate when you arrive.

  4. Verify reservations: For hotels and flights you booked through a third-party site, call the hotel or airline directly to make sure that the reservations are correct and ask the company to notify you of changes. Again, use a credit card to book travel as it offers more protection.

  5. Use an agent: AAA Travel experts recommend working with a trusted travel agent for obvious reasons. After all, an agent will keep you informed of changes and will be there for you if unexpected occurrence forces you to alter or even cancel your travel plans.

For trip planning assistance, get a Travel Quote contact a AAA Travel Agent at 1800-222-1469, or visit your local AAA Office.