Employment Opportunities

Trusted Organization... Relevant Solutions

AAA is a 55 million member organization providing its members with exceptional products and service for over 100 years and we have exciting new career opportunities. Grow with an industry leader that is committed to making a difference in the lives of our employees and members.  Our mission is to provide AAA members with peace of mind, total satisfaction, and exceptional value. Our mission—our success—depends on you!

What you can expect from AAA Southern Pennsylvania:

  • An environment where innovative ideas are welcome and strategic thinking is encouraged.
  • An opportunity for personal development and career advancement.

What we expect from our employees:

  • A commitment to AAA Southern Pennsylvania’s vision and success.
  • A desire to learn, develop and be the best.

Current Openings


Full Time - I.T. Supervisor

York Office

Description:

AAA Southern Pennsylvania is seeking an I.T. Supervisor.

The ideal candidate will possess working knowledge of Microsoft Active Directory, SQL Server, VmWare, EMC and Cisco hardware and software platforms.

You will be responsible for remote access operations, LAN/WAN security and PCI compliance.  You will also oversee server maintenance, troubleshooting, patching, and migrations, along with test and deploy new technology.  You will provide level two desktop support to all offices.

Previous supervisory experience of an I.T. staff beneficial.

Excellent verbal and written communications skills necessary.  Experience in presenting to groups of various sizes needed.

Must possess the ability to make recommendations to senior management to upgrade and align systems with state of the art technology.  Familiar with business continuity planning and disaster recovery desired.  Ability to assist with annual budgeting process making recommendations for needed upgrades as well as new initiatives.

AAA Southern PA offers a competitive compensation and benefits package.

Please submit resume with salary expectations to HR email below


Full Time - Insurance Agent Customer Service Representative

York Office

AAA Southern Pennsylvania is seeking a licensed insurance Customer Service Representative to provide service to our personal lines customers.  We are seeking a motivated and driven insurance professional who takes pride in providing “world class” service

Key Responsibilities Include:

  • Handle service requests for quotes, changes to policies, rewrites, and billing inquiries while adhering to agency guidelines and policies
  • Take ownership of calls received and provide outstanding service that exceeds our customer’s expectations
  • Responsible for customer retention by reviewing policies, recommending additional coverage, and cross-selling other products
  • Meeting monthly retention goals as established by management
  • Support our lead generation initiative by providing qualified leads to agents and other business lines
  • Properly document customer interaction in our Agency Management System

Key Requirements Include:

  • Property & Casualty Insurance License
  • At least 6 months experience in insurance
  • Ability to multi-task and prioritize assignments
  • Excellent telephone and customer service skills
  • Ability to communicate information in a clear and professional manner
  • Excellent listening skills and ability to understand customer needs
  • Team player who is assertive and persistent with obtaining individual and team goals

What AAA Offers:

  • Competitive compensation package including health insurance and 401k
  • Opportunities for professional growth and advancement
  • Training and employee development
  • Personal satisfaction
  • Name brand recognition

Please submit resume and cover letter to HR email below


Full Time - Insurance Agent

Hanover Office

Description:

AAA Southern Pennsylvania is seeking a licensed Personal Lines Insurance Agent who is interested in a rewarding insurance sales career.  Our ideal candidate will be results-driven, self-motivated, have outstanding communication skills, and a winning attitude.  AAA Southern Pennsylvania offers the opportunity to work as an Insurance Sales Agent while being backed by the solid AAA reputation, quality training, and our competitive products.

Key Responsibilities Include:

  • Provide prompt and accurate insurance quotes to leads obtained through various channels
  • Generate new business sales
  • Counsel customers regarding coverage
  • Accurately complete new insurance applications
  • Meet production goals while maintaining quality standards
  • Provide a “world class” customer experience
  • Develop and maintain positive working relationships with client, insurance company personnel, agency employees, and referral sources

Key Requirements Include:

  • Property & Casualty Insurance License required within 90 days of hire date
  • Two years of sales or customer service experience in an Insurance environment or related industry (financial services, banking, etc)
  • Competitive sales drive with the ability to close sales
  • Ability to communicate information in a clear and professional manner
  • Excellent listening skills and ability to understand customer needs
  • Creative thinking with strong problem-solving skills
  • Ability to multi-task and prioritize assignments
  • Team player who is assertive and persistent with obtaining individual and team goals

What AAA Offers:

  • A competitive compensation package that includes a base salary, health insurance, and 401k
  • An incentive plan that includes monthly commissions, quarterly performance pay, and travel incentive trips for top producers
  • Name brand recognition
  • Personal satisfaction
  • Training and support
  • Opportunities for professional growth and advancement

Please submit resume with salary expectations to HR email below

 


Company Overview:

With a history of supporting our members, we've grown to become a nationwide, trusted member organization. We are proud to offer an extensive selection of insurance and travel products and services, allowing us to adapt to rapidly and ever-changing trends in our industry.

 

To apply for a position listed above please e-mail your resume with cover letter (in an uncompressed format) to Human Resources.