Advancing Our Roadside Assistance with a New Partnership

AAA, one of North America’s largest and most trusted membership organizations, now provides roadside services through Apple’s Roadside Assistance via satellite. The groundbreaking satellite connectivity services offered on iPhone 15 and iPhone 14 are already providing critical emergency support to iPhone users, and AAA, the foremost leader in roadside assistance, is excited to now have the ability to communicate with those individuals stranded in remote locations.

We’re proud to be the launch partner for Roadside Assistance via satellite. Safety is at the core of who we are and we are taking that commitment to the next level by providing roadside assistance to people who previously would have been unreachable. We know firsthand how stressful it is to be stranded with a breakdown, especially in a remote location and without cell service. AAA, through Apple’s satellite connectivity services, aims to bring comfort and peace of mind to these individuals and reassure them that help is coming.

Once an individual requests Roadside Assistance via satellite, their coordinates are sent to AAA so we can begin identifying how to respond best. AAA will work closely with the responding service provider to ensure they have the necessary details to locate the person stranded.

By working with Apple to deliver Roadside Assistance via satellite, AAA continues to contemporize its services to meet members where and when they need us.